What is a likely consequence of not offering suggestions to customers?

Not offering suggestions to customers can lead to decreased sales because customers may feel overwhelmed by the choices available or may not know what to order. When staff members actively suggest menu items, it can help guide customers, making their dining experience more enjoyable and increasing the likelihood of upselling additional items. When customers receive recommendations, they may feel more confident in their choices, leading to higher satisfaction and potentially larger orders. Conversely, without these suggestions, customers might simply choose less expensive or fewer items, which can directly impact overall sales negatively. This lack of guidance can result in missed opportunities for the business to increase its revenue through higher sales per transaction.