What is the most common type of employee training?

On-the-job training is the most common type of employee training in many industries, particularly in quick-serve restaurants. This training method involves employees learning their roles while performing actual tasks in a real work environment. It allows for immediate feedback, hands-on experience, and practical application of skills, which is essential in fast-paced settings like restaurants where employees need to learn quickly and adapt to various situations.

This type of training is particularly effective because it integrates learning with the job, enabling employees to understand the workflow, customer interactions, and specific tasks required of them right away. By working alongside experienced staff, new employees can ask questions in real-time, observe best practices, and build their confidence as they become familiar with their equipment and processes.

While classroom training, online training, and group training have their respective advantages, they often lack the immediacy and practical experience that on-the-job training provides. Classroom training might be useful for theoretical knowledge, online training offers flexibility, and group training can foster teamwork, but none replicate the real-world, hands-on experience that is critical in a customer-centric environment like a quick-serve restaurant.